Our Services & Solutions

In order to meet the requirements of our valued customers, Infonet has built up a slew of solutions and services that ranges from the run-of-the-mill to the highly sophisticated.

For solutions, we have the following,

• Software based on both Microsoft and Linux platforms that include email servers, content management, database servers and security applications.
• Storage solutions from EMC, Promise Technologies and Proware.
• Voice & data network solutions - Juniper Networks, Nortel, Cisco, etc.
• Security appliances from Celestix Networks, Finjan, Ovislink, Fortinet, Blue Coat and etc.
• Front-end application acceleration hardware from Crescendo Networks and Riverbed Technology.
• Structure Cabling and Surveillence solutions.

For services, we are an end-to-end provider with expertise in,

• Professional services for systems, storage and network implementation as well as migration.
• Hosting services: website and email.
• System and desktop maintenance, both offsite and onsite.
• Warranty and hardware support for OEM equipment.
• Professional outsourcing that includes Call Centre and Helpdesk support.
• Application development, migration and project management.

All-in-all, Infonet is a one-stop shop for all our customers' needs with an emphasis on quality customer service and follow-up.

Our Support Offering

We are a technology company with over two decades of experience in supporting our hundreds of customers. So, what are our support offerings? Well, Infonet believes that each customer is unique but to start, we provide a standard menu of support services that include,

• 5 x 8 Next Business Day onsite support
• 24 x 7 (2 or 4 hours) onsite support
• Office hours Call Centre and Helpdesk 

 However, we also offer our customers the flexibility of customising our support to their requirements. We listen, we consult and we advise with the objective of ensuring that our customers have the best cost-effective IT support without compromising their business operations.

So what are  our support offerings? Simply tell us what you need.